The Established Professionals in Lane County since 1973. Our Technicians are certified by IICRC.
The Established Professionals in Eugene - Springfield, Oregon since 1973. Our Carpet Technicians are trained and certified by the Institute of Inspection Cleaning and Restoration. We use Hydra-Master Truck-Mounted Hot-Water Extraction. Cleaning with GREEN chemicals upon request. Contact us for a FREE no obligation estimate and ask for our New Customer Discount.
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Interview Q&A
How long have you been in business?
We are celebrating our 40th year in business! We recently won the Register Guard's "Readers Choice Award" for Carpet Cleaning. That make it 3 years in a row!
What is your primary product or service?
Janitorial Service to Commercial office & medical buildings. Commercial and residential carpet cleaning.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Two friends found there was a need for janitorial & carpet cleaning services, so borrowed money from relatives to purchase their first carpet cleaning machine. The business grew and has now been serving people for 40 years.
How do you differentiate yourself from other businesses in your category and area?
"Service Beyond Your Expectations!" Our response time to customer needs is second to none. We are available 24 hours a day, 7 days a week.
How many locations do you have and do you have plans to expand?
Our business offices are located in Springfield Oregon. We relocated to our new location 3 years ago when our former location was demolished to make way for the new Slocum medical facility.
Provide detailed directions to your location
We are just off Laura Street on Shelley Street in the West Springfield industrial park.
What type of payments do you accept?
We provide industry standard net terms for commercial accounts. Our residential carpet business accepts VISA, MasterCard or check.
Which areas do you service?
We provide service to all of Eugene and Springfield. Our residential carpet technicians will clean carpets from Blue River to Junction City to Veneta.
Who owns your company or runs daily operations?
Our Founder, Tony Metcalf, started and still owns Brothers Cleaning Services and Brothers Carpet Cleaning.
What are your hours of operation?
We maintain regular business hours from 9am-5pm, Mon-Fri. We are available 24/7 for emergency service/
What is the best compliment anyone can give you?
We have used Brothers Carpet Cleaning for 30 years and they have always done a beautiful, professional job. They are efficient and always on time. I also recently took a large area rug to them to have cleaned, and it also turned out very nice. They are pleasant and friendly to work with, would highly recommend them to anyone. Judy S.
What is your favorite quote or Bible verse?
"It's not hard to make decisions when you know what your values are." Roy Disney